S.M.A.R.T. system for setting goals and coaching your team to solve problems

The point of problem-solving is to clear the decks so you and your team stay unencumbered as you pursue and achieve goals that further your firm’s strategic objectives.

Use SMART as your framework for such goal attainment. It also works as a performance-management tool.

“Building a habit of implementing longer-term fixes can very quickly free up teams from doing tasks that absorb a lot of needless effort on an ongoing basis.”

The logical basis of the SMART system is that people are more likely to achieve goals that are:

• Specific – Detail the goal you want to achieve.
• Measurable – Assess your progress.
• Attainable – Determine how likely you are to attain your goal.
• Relevant – Make sure your goal fits your organization’s overall objectives.
• Timed – Map out when you will reach your goal.